Convi SAV : commercial management and after-sales service software – after-sales service – very complete. It is particularly well suited for the management of trading stores with a repair shop. The control center module is a dashboard of the activity as well as a quick search module for current and archived files. The sales function allows you to manage direct sales (till receipt or invoice) or account customers (direct invoice or periodic summary invoice). Barcode labels are supported and can be printed. Suppliers’ price catalogues can be imported from external files. The stock – supply function ensures complete stock monitoring: replenishment proposals, supplier orders (fax, e-mail, etc.), delivery entry, inventories. Several possible stocks ! The repair function concerns the recording and tracking of devices deposited by customers. This module allows you to instantly find the status of a device: pending, estimate in progress or completed, parts order in progress, repair completed. Completed repairs are archived and logged Subwarranty claims are processed from the repairs and automatically transmitted via the Internet (AGORA Appliances) ! The external intervention function allows you to schedule an appointment visually and to establish the schedules of the convenience stores. One waybill per day and convenience store is issued. On return the report is entered with the possibility of issuing an invoice. Troubleshooting can be postponed to the schedule until it is completed. The contracts function allows you to manage hot-line contracts, workshop equipment, on-site equipment, equipment rental, etc. ,ConviSAV assistance ensures you a free introduction to the software via the Internet. Contact us for more information
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