Ditel Prospect CRM
Customer Relationship Management CRM based on the famous SPANCO of Rank Xerox ®. SPANCO is the complete history of each step of the prospecting:
– Suspect: all possible relationships
– Prospect: a request an info an external contact
– Action: taking into account the request
– Negotiation: telephone, mail or other arguments
– Conclusion: the completion of the sale
– Order: its accounting regulations
You centralize all your prospecting files: contact details, contacts, calls, reminders… in the form of customer files:
– contact initiation dates – planning of prospects to be relaunched – The network and Internet versions allow you to assign contacts to your sales force
Each sales representative can enter his code if he only wants to work on his cards.
You can know your prospects by any of the search criteria you have defined.
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