HOGUNSOFT CONTACT CENTER 2014

  • Updated on 13/04/18
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  • 1.0.6.96
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  • Freeware

HOGUNSOFT CONTACT CENTER 2014 IS A VERSATILE SOFTWARE THAT ACTS AS A CRM, COLLABORATIVE SOLUTION AND MULTI-CHANNEL COMMUNICATION PLATFORM.

It gathers within the same application all the functions necessary for your structure to effectively manage your contacts and your incoming or outgoing communications: e-mails, calls, letters, SMS, FAX…

Can’t find the right software for your company structure?

HOGUNSOFT Contact Center allows you to easily create your own screens and create a custom business application, without any line of code!

Its integrated SIP TELEPHONY tool and POP3/SMTP/IMAP email client allow you to send/receive emails and make calls directly from the application. All these communications are tracked in the contact form. You no longer lose any data!

The tool also has a very useful agenda to plan your appointments and a DMS that will accommodate all your documents (invoices, quotes, notes, etc…).

The software allows you, among other things, to:

  • Carry out e-mailing and mail operations at a lower cost
  • Carry out call campaigns: appointment scheduling, surveys, file qualification…
  • Record the time spent per client or project
  • Manage your customer service by turning incoming emails and calls into tickets
  • Manage your business and business opportunities
  • And so on…

Winner of the OSEO Innovation award, HOGUNSOFT Contact Center is full of innovative ideas and is an essential tool for all self-employed people, associations or very small businesses who want to develop and structure themselves simply and at a lower cost!

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