HOGUNSOFT CONTACT CENTER 2014
HOGUNSOFT CONTACT CENTER 2014 IS A VERSATILE SOFTWARE THAT ACTS AS A CRM, COLLABORATIVE SOLUTION AND MULTI-CHANNEL COMMUNICATION PLATFORM.
It gathers within the same application all the functions necessary for your structure to effectively manage your contacts and your incoming or outgoing communications: e-mails, calls, letters, SMS, FAX…
Can’t find the right software for your company structure?
HOGUNSOFT Contact Center allows you to easily create your own screens and create a custom business application, without any line of code!
Its integrated SIP TELEPHONY tool and POP3/SMTP/IMAP email client allow you to send/receive emails and make calls directly from the application. All these communications are tracked in the contact form. You no longer lose any data!
The tool also has a very useful agenda to plan your appointments and a DMS that will accommodate all your documents (invoices, quotes, notes, etc…).
The software allows you, among other things, to:
- Carry out e-mailing and mail operations at a lower cost
- Carry out call campaigns: appointment scheduling, surveys, file qualification…
- Record the time spent per client or project
- Manage your customer service by turning incoming emails and calls into tickets
- Manage your business and business opportunities
- And so on…
Winner of the OSEO Innovation award, HOGUNSOFT Contact Center is full of innovative ideas and is an essential tool for all self-employed people, associations or very small businesses who want to develop and structure themselves simply and at a lower cost!
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